About Fleet Farm

Fleet Rewards is Fleet Farm's Rewards program designed to thank our loyal customers! Members earn points on purchases (after discounts and before taxes, fees, shipping, and handling) made at Fleet Farm. For every 500 points earned by a member, a $5 Reward is issued, good for use at Fleet Farm stores, through online transactions (including purchases made through the Fleet Farm mobile app), and Customer Care. 

Additional benefits include 1 point per dollar spent on most Fleet Farm purchases, exclusive member-only offers, early event access, 2 FREE tire rotations per year and Birthday Rewards.

Membership is free! It’s open to individuals residing in the U.S. who are at least 18 years of age. You can join the Fleet Rewards program by enrolling here, on the Fleet Farm Mobile App, by asking a Fleet Farm Team Member to enroll you, or by calling 1-877-633-7456.

If you already have a FleetFarm.com account - just sign in! If not, create one here.  

Once you're signed in, you'll be asked to complete your enrollment and provide the same information that you provided in store. 

Once you’re signed up, you'll start earning points for both in-store AND online purchases.

Yes, full enrollment, including the ability to earn points and redeem rewards, requires a valid email address and a cell phone number to receive program notifications and full benefits of the program.

To receive the full benefits to the Fleet Rewards program, full enrollment is required. Part of the full enrollment status requires an email address. If you do not have an email address, please call our Customer Care team for a partial enrollment. Contact Customer Care by calling 1-877-633-7456.

Just visit your account page, log into the Fleet Farm Mobile App, or call 1-877-633-7456. If you have a FleetFarm.com account, your login remains the same. If you need to create an account, use the email address you used to sign up for the Fleet Rewards program.

Having trouble accessing or updating your account? Contact Customer Care by calling 1-877-633-7456.

Just visit your account page, log into the Fleet Farm Mobile App, or call Customer Care at 1-877-633-7456.

You can find your Fleet Rewards member number:

• In your account on FleetFarm.com or the Fleet Farm Mobile App

• On a recent purchase receipt

If you are unable to locate your number, contact Customer Care at 1-877-633-7456, or visit a store and have a Fleet Farm Team Member look up your account at the register.

Downloading the Fleet Farm Mobile App allows you to easily track your points balance, access your member account barcode, and have your Rewards available right in the app as you shop in stores and online!

Fleet Rewards program membership can be canceled at any time by calling Customer Care at 1-877-633-7456. If you have a Fleet Rewards Credit Card account and you close your Fleet Rewards program membership, you will no longer earn Rewards with your credit card. Canceling your Fleet Rewards program membership will not result in the closing of a Fleet Rewards Credit Card account. For more information regarding closing a Fleet Rewards Credit Card account, please contact Synchrony Bank at 1-855-485-6320.

Welcome back! It’s easy to sign up again by simply re-enrolling in the Fleet Rewards program. You’ll need to use a previously unused email address to create a new account. As a new member, you will start to earn points and receive program benefits again. Note that any points you had in a prior closed account will not be transferred to the new account.

Points are earned for qualifying purchases made at all Fleet Farm stores, through online transactions at FleetFarm.com (including purchases made through the Fleet Farm mobile app), and via direct phone orders. When buying in store, just make sure to let the Team Member know you are a member – you can show your Rewards card on your mobile phone, enter your cell phone number in the pin pad, or they can look up your account with your phone number or email address. When you’re buying online (including online transactions at FleetFarm.com and purchases made through the Fleet Farm mobile app), be sure to log into your FleetFarm.com account profile before you complete your purchase. When making a direct phone order, be sure to provide your Rewards number, email address or phone number to identify your account and associate it with your purchase.

To earn rewards points on qualifying Fleet Farm purchases, enter your Fleet Rewards account phone number each time you make a purchase.   

As a Fleet Rewards base program member (non-credit card holder), you earn 1 point for every qualifying $1 spent, rounded to the nearest point. That's 1% back in rewards.   

As a Fleet Rewards Plus member (non-credit card holder), you earn 2 points for every qualifying $1 spent, rounded to the nearest point, for 12 months after qualifying for the Plus tier. That’s 2% back in rewards. To qualify for Fleet Rewards Plus, you must spend $2,500+ in the course of 12 months.   

Fleet Rewards Credit Card holders earn 5 points for every qualifying $1 spent, rounded to the nearest point, when paying with the Fleet Rewards credit card*. That’s 5% back in rewards.   

*Purchases are subject to credit approval.   

Purchases of car washes at kiosks, lottery tickets, tobacco products, alcohol, gift cards, tickets, permits, registrations, licenses, warranties, protection plans, taxes, and shipping will not earn rewards points. See Rewards Program Terms for details.

When purchasing in store, online, or over the phone, the qualifying amount for earning points is the transaction subtotal for merchandise, excluding gift card purchases, after any discounts or Rewards have been applied, and before sales or other taxes, state fees, and shipping charges. 
But don’t worry – you’ll still earn points if you pay for your merchandise with a gift card! Points are not earned on the amount of a purchase covered by a Reward or Program Coupon, purchases of lottery tickets, tobacco products, alcohol, gift cards, tickets, permits, registrations, licenses, warranties, taxes, and shipping or other excluded charges specified by Fleet Farm from time to time.

No, you will not. Prior to February 29, 2024, we will review your previous 12 month spend and if you have met the Fleet Rewards Plus Tier criteria, you will be automatically upgraded to Fleet Rewards Plus on February 29, 2024.

When you buy a Fleet Farm Gift Card or eGift Card, you are converting your money into "store cash" for someone else to spend. If the recipient of the gift is a Fleet Rewards member, that person will earn points when redeeming the Gift Card.

Yes! You earn points whether you shop in store at Fleet Farm, on the Fleet Farm Mobile App, or online at FleetFarm.com. Just be sure to log into your FleetFarm.com account before you complete your purchase.

You can redeem any number of rewards for a purchase in store and up to 25 rewards for a purchase online.

Yes! Be on the lookout for seasonal points promotions and special offers. Make sure to regularly check your emails, our website, and the Fleet Farm Mobile App to see what other opportunities we might offer to earn points.

If you didn't get points for a purchase within the last 30 days, please contact Customer Care. You will need to provide the following information to request points and credits for missing purchases:

In-Store Purchase
• Purchase Date
• Store #
• Register #
• Transaction #*
• Your Fleet Rewards Member #
*The Transaction # is a 20 digit number and can be found underneath the bar code on the receipt.

Online Orders
• Order #
• Your Fleet Rewards Member #

If your purchase earned points, we'll post them to your account.

Please note:
• In-Store Purchases will appear in your Points History within 24 hours of your visit.
• Online Orders will appear in your Points History within 72 hours from the date your order ships.

Please wait for this time to pass and if your purchase still doesn't appear in your Points History, contact Customer Care.

Transactions can be applied to your Fleet Rewards account only after your join date.

Points usually post to your account very soon after your purchase. For in-store purchases, you should see your points within 24 hours after your purchase. For online orders, points do not display until after the purchases have shipped. You should see those points reflected within 24-72 hours after your entire order has shipped.

The points you earned from that purchase will be deducted from your Fleet Rewards program account. If you return a purchase after you have already earned a Reward for it, your points balance may fall below zero.

Points expire 365 days after they are earned.

Fleet Rewards members are eligible for a $5 Reward every time they reach 500 points. Points are earned by purchasing items at Fleet Farm stores, on FleetFarm.com, or in the Fleet Farm Mobile App.

As of February 29, 2024, all members of Fleet Rewards Program will earn a $5 reward once you have accumulated 500 points.

Rewards are automatically generated and usually issued within 24-48 hours after they are earned. You can find your available Rewards any time by logging into your account at FleetFarm.com or via the Fleet Farm Mobile App.

If you’ve signed up to receive emails or text notifications from Fleet Farm, we will send you an email or text when you have a Reward available.

Once you have earned a Reward, it will be sent to you via email and/or text, depending on your preferences. Your Rewards are also available in your online account, so be sure to log in at FleetFarm.com or via the Fleet Farm Mobile App to access your Rewards.

If shopping at a Fleet Farm store, just tell the cashier you have a Reward you'd like to redeem. If you're purchasing online or in the app, be sure to log in, and any available Rewards will appear right at checkout for you to easily apply! When redeeming a Reward with an online or in the app purchase, you can use up to 25 Rewards within one transaction.

Remember that your Reward is intended just for you. And, remember to use it before it expires! As of February 29, 2024, you will have 60 days to redeem your earned Rewards once they’re issued.

Certain exclusions may apply, including redeeming Rewards on a purchase of certain items, such as fuel, lottery tickets, tobacco products, alcohol, gift cards, tickets, permits, registrations, licenses, warranties, taxes, and shipping or other excluded items specified by Fleet Farm from time to time.

Yes. To redeem an available Reward for auto service, tell the cashier you have a Reward you'd like to redeem.

Yes! Rewards can be used with other offers, promotions, and coupons.

Yes, Rewards will expire 60 days after they are issued. We’ll send you reminders to make sure you use your reward before it expires. Once a reward expires, it can no longer be used. 

Birthday Rewards are issued on the first day of your birthday month and expire at the end of the month. Once a birthday reward expires, it can no longer be used.

Unfortunately, no. Once Rewards expire they can no longer be redeemed or reissued.

Points will be credited back to your Fleet Rewards account for all returns where Rewards were used as a tender. You will see the points in your Fleet Rewards account within 1-7 business days.

Rewards have no cash value and are not redeemable for cash. Each Reward may only be used once. No change or monetary currency will be given for Reward redemption.

No worries! If you think you’re missing Rewards, please call Customer Care at 1-877-633-7456 and they can check your account to see if you have any available or pending Rewards.

Both Fleet Rewards Credit Cardholders and Fleet Rewards Visa® Credit Cardholders are automatically enrolled into the Fleet Rewards program and earn 5 points for every $1 spent. That means more points faster! Cardholders also enjoy special events and promotions throughout the year.  

As of February 29, 2024, all members of Fleet Rewards will earn $5 reward when you accumulate 500 points.   

Cardholders who use their Fleet Rewards Visa® Credit Card for purchases made outside of Fleet Farm locations, anywhere Visa cards are accepted, will earn 1 point per $1 spent on net purchases (merchandise purchased minus discounts, returns, adjustments) per transaction (rounded to the next nearest whole dollar). Click here to learn more. 

Absolutely! You’ll get 10% off your first purchase* when you open and use your Fleet Rewards Credit Card or Fleet Rewards Visa® Credit Card. No coupon is required in store, and a discount code for online use will be provided upon credit approval. The discount is applied prior to sales tax and shipping & handling. It cannot be combined with any other coupon or discount code and is not valid for third party merchandise, previously purchased merchandise, or gift cards.

*Up to $200 discount.

Yes! Upon providing an active email address, you are automatically a Fleet Rewards program member! Be sure to use the same email address for both accounts so you receive all the benefits you earn. Cardholders will continue to earn 5 points per dollar when they utilize their Fleet Rewards credit card for their purchases in store or online* at Fleet Farm, and earn 1 point per dollar outside of Fleet Farm when they use their Fleet Rewards Visa Credit Card. Click here to learn more. 

To earn rewards points on Fleet Farm qualifying purchases, enter your Fleet Rewards account phone number each time you make a purchase.

*Purchases are subject to credit approval 

Purchases of car washes at kiosks, lottery tickets, tobacco products, alcohol, gift cards, tickets, permits, registrations, licenses, warranties, taxes, and shipping will not earn rewards points. See Rewards Program Terms for details.