FAQ: Fleet Rewards | Fleet Farm

What is Fleet Rewards?

How can I join the Fleet Rewards program?

I signed up for Fleet Rewards at a Fleet Farm store. How do I set up my Fleet Rewards account online?

Is an email address required in order to participate in the Fleet Rewards program?

What if I don’t have an email address? Can I still participate in the Fleet Rewards program?

How do I update my Fleet Rewards program account profile or check my point summary?

What if I need to update or change the information on my Fleet Rewards program account profile?

Where can I find my Fleet Rewards member number?

Why should I download the Fleet Farm Mobile App?

How do I cancel my Fleet Rewards program membership?

I closed my account previously, but now want to re-open it. What should I do?

How do I get points for my purchases?

How many points do I earn with the Fleet Rewards program?

What’s a qualifying purchase for earning points?

What if I have spent more than $2,500 before the program update on February 29, 2024, will I have to start over to reach the spending threshold within 12 months?

Why don't I receive Fleet Rewards points when I buy a Fleet Farm gift card?

Do I earn points for my online purchases?

Are there limitations to the number of rewards I can redeem at one time?

Are there other ways to earn points?

How do I report missing points/purchases if I forget to give my membership information?

What if I'm new to Fleet Rewards - can I retroactively request points from before I joined?

I made a purchase, but my points are not in my account. Where are they?

What happens if I make a return?

Do my points expire?

How do I earn a Reward?

Can I choose my Reward amount?

When will I get my Reward?

How do I access my Rewards?

How do I redeem a Reward?

Can I redeem a Reward on Auto Service?

Can I use my Reward with other offers?

Will my Reward expire?

My Reward expired before I could use it. Will you still honor it?

When I exchange or return my purchase, do I get my Reward back?

Can I get cash back for any unused Rewards?

Help! I’m missing a Reward! What do I do?

What are the benefits of having a Fleet Rewards® Credit Card/Fleet Rewards® Visa® Credit Card?

Will I get a discount for making my first Fleet Farm purchase as a cardmember?

Can I be a cardmember and a Fleet Rewards member?

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