Rated 2 out of
Unable to use lock after 8 yrs. Lock button stuck
I purchased these entry knobs for a seasonal home eight years ago. After very light use, the one lockset would not unlock because the button was stuck. I filed a warranty claim, and a replacement lock was sent. However it was not a Juno model. [This review was collected as part of a promotion.]
Date published: 2017-10-08
Rated 1 out of
Very difficult to install
I have 3 Juno knobs (1 Keyed, 1 Hall/Closet and one that connects to an exterior latch). The look and the finish matches other doorknobs in my home so I thought they would be great. However, the installation was unnecessarily difficult due to very poor design.
If the screws that secure the knob to the door aren't screwed in exactly right, the knob falls off during use. It wasn’t possible to use a screw driver of any size to tighten the screws after the knob was attached.
It's difficult to describe the problem. The interior knob and faceplate come attached to one another as a single unit. The screws are attached to the opposite knob and pass through the latching mechanism. To install, one has to snag the screws with the faceplate and twist the knob to lock it in place. Because there is no way of knowing exactly how far to screw in the screws I had to repeat the process over and over again until I finally gave up. The doorknobs are functional but I fully expect them to fall off again. The knob on the exterior latch set is wobbly and leaks cold air. Not a happy camper. [This review was collected as part of a promotion.]
Date published: 2016-12-27
Rated 1 out of
NOT easy to install
I have spent quite a while trying to install this doorknob. It should not be that difficult. The directions are terrible and are pretty much worthless. I now have a $20 paperweight and no doorknob. Awesome.
Date published: 2016-03-10
Rated 3 out of
easy re-key, finish already fading
I had these installed for six months or so and the finish is already faded.
Date published: 2015-04-21